Machine or drink issue
Include the machine location, date, time, smoothie selected, add-ons, and a short description. Do not consume a drink that appears incorrect, damaged, contaminated, or unsafe.
CUSTOMER SUPPORT
We’re here to help.
Tell us what happened and include the machine or order details that will help us find it quickly. Never send a full card number.
Payment or failed vend
Include the payment time, amount, transaction reference, machine location, any on-screen message, and the last four card digits only.
Online product question
Open the product from the LiftBlend shop and select “Shop this product.” Tell us where you are and what you want, and we’ll send your shopping and delivery choices.
Delivery, return or damage
Email the order reference, delivery issue, and photographs when an item arrived damaged. Review the shipping and returns information.
Location request
Use the customer request form to request your city or nominate a venue.
Food safety + allergens
Review food safety and allergen guidance before purchasing if you have an allergy, dietary restriction, medical condition, or sensitivity.